Need to return something? Not a problem. All we ask for is that the product(s) be returned in the same, new condition they were originally received and that our return guidelines below are followed:
The product(s) must be in new condition
The product(s) must be returned with all original packaging and accessories
In-game codes (where applicable) must not be used
Shipping taxes will be covered by the customer.
In accordance with the provisions of the Romanian Law O.G 130/2000, you have the right to inform us in writing or by e-mail that you want to return a product purchased from the eSport Shop. We can accept returned merchandise for up to 10 working days from the date you originally received it.
S.C. PGL Esports S.R.L. will offer you a refund within 30 days from the date we received the product(s), through a bank transfer to an account account you specify.
Last update: 29.03.2017
See details here.